​ACCESSIBILITY STATEMENT
This statement was last updated on 9 September 2025.
At Haknusa Tapekon Raya, we are committed to ensuring that our website https://www.haknusa.com is accessible to people with disabilities. Our goal is to provide equal access to information and services for all users, regardless of technology or ability.
What web accessibility is
An accessible site allows visitors with disabilities to browse with the same level of ease and enjoyment as other visitors. This is achieved through compatible system capabilities and the use of assistive technologies such as screen readers, magnifiers, voice recognition, and keyboard navigation.
Accessibility adjustments on this site
We have adapted our site in accordance with WCAG 2.1 AA guidelines. Adjustments include:
• Structured headings across all pages for easy navigation
• Alternative text for images
• Color combinations that meet required contrast ratios
• Language settings for screen readers
• Logical page order and simplified layouts
• Reduced motion effects to prevent discomfort
• Accessible video, audio, and downloadable files
Declaration of partial compliance with the standard due to third-party content
Certain pages contain third-party content outside our direct control (e.g., Whatsapp). While we strive to ensure accessibility across our entire site, we acknowledge that some external integrations may not fully comply with accessibility standards.
Accessibility arrangements in the organization
Our offices in Surabaya is accessible to visitors. We provide accessible entrances, on-site staff support, and can arrange alternative communication methods if needed. Visitors requiring specific accommodations are encouraged to contact us in advance.
Requests, issues, and suggestions
If you encounter accessibility barriers or need assistance, please contact our accessibility coordinator:
• Name: Accessibility Team, Haknusa Tapekon Raya
• Phone: +62 811 3120 98 (24 Hours Service)
• Email: haknusa668@gmail.com
• Address: Surabaya, Jeruk 8/476 PCI 61256 or Jakarta, Ruko Crown Golf D/16, Pantai Indah Kapuk, Jakarta 14460
We welcome feedback and will make every reasonable effort to address issues promptly.